What should I do if the joystick on my CARPE ITER Adventure controller keeps "scrolling" or panning the map?
If you notice that the joystick is scrolling or panning the map even when you're not touching it, try the following troubleshooting steps:
Adjust Joystick Sensitivity:
- Open the Controller app and go to Settings.
- Adjust the joystick sensitivity by reducing it in the direction of the unwanted movement until the scrolling stops.
Reset the Controller:
- Disconnect the controller from the battery and allow the capacitors to discharge completely (approximately 30 minutes).
- Delete or forget the pairing in your device’s Bluetooth settings.
- Uninstall the Controller app from your device.
- Reinstall the Controller app.
Following these steps should help resolve the scrolling issue. If the problem persists, please reach out to our customer support for further assistance.
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