How to reset locked CI Pad (for Android 11 only)

Modified on Wed, 12 Jun at 12:01 PM

If you locked yourself out by setting a PIN or other security, and forgot what your credentials were, you will need to perform a factory reset in recovery mode. 

This is how to do it:

The CI Pad must be off (to make sure, press the reset button) and it must NOT be charging or connected to any other devices. If the battery is low (below 20%) charge the CI Pad to at least 50% before you continue (don't forget to unplug it from the charger before you continue).

  1. Press and hold power button with the volume down button. Once the Carpe Iter logo shows up, let go of the power button keep holding the volume down button. Hold the volume down button for 10 seconds in total.
  2. Release
  3. Wait a few seconds for recovery menu to open
  4. Scroll down by pressing volume down button to "clear eMMC"
  5. Select by pressing power button (it might take a couple seconds to react)
  6. Tablet will perform factory reset


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