How to Reset a Locked CI Pad (Android 11 Only)
If you've locked yourself out by setting a PIN or other security credentials and have forgotten them, you'll need to perform a factory reset in recovery mode. Follow these steps:
Prepare the CI Pad:
- Ensure the CI Pad is turned off. If you're unsure, press the reset button to power it off.
- The device must not be charging or connected to any other devices.
- If the battery is low (below 20%), charge the CI Pad to at least 50%. Remember to unplug it from the charger before proceeding.
Enter Recovery Mode:
- Press and hold the Power button and the Volume Down button simultaneously.
- Once the Carpe Iter logo appears, release the Power button but continue holding the Volume Down button for a total of 10 seconds.
Access Recovery Menu:
- After a few seconds, the recovery menu will open.
Perform Factory Reset:
- Use the Volume Down button to scroll down to "Clear eMMC."
- Select this option by pressing the Power button. It may take a few seconds to react.
- The tablet will perform a factory reset.
Completion:
- After the factory reset is complete, the CI Pad will restart and you can set it up as new.
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