Carpe Manager download is endless on Android 9 or lower

Modified on Thu, 10 Sep at 8:49 AM

If Carpe Manager fails to finish downloading or an update past version 5.3 does not appear, you must download and install the updated APK file manually.

Manual Installation Steps

  1. Download the updated APK file directly to your CI Pad or to your PC:
    https://drive.google.com/file/d/1IHtnpuzvkzrN0M9iK70z7fGd4eAIWw7X/view?usp=sharing
  2. If downloaded to a PC, transfer the file to your CI Pad via a USB cable.
  3. Open the File Manager on your CI Pad, locate the .apk file, and tap it to start the installation.
  4. Approve all permission requests. Once the installation is complete, select Done.

Troubleshooting: If the download loop persists, navigate to Settings > Apps & notifications > CARPE Manager > Storage, then tap both Clear Storage and Clear Cache.

If the issue is not resolved after completing these steps, please contact customer support.

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