Carpe Manager download is endless on Android 9 or lower

Modified on Tue, 27 Feb 2024 at 03:13 PM

If your Carpe Manager never finishes downloading or update to the Manager app to a higher version than 5.3 is not showing at all, you will need to externally download the updated version of the Manager app.  

Please follow these simple steps:

  • download the file directly to the CI Pad or to your PC:
  • transfer the file onto your CI Pad via USB cable
  • find the file in the File Manager, click on the file (apk), installation will start. Approve all requests for granting permissions (if any). After installation finishes, click Done.
  • if the endless download still occurs: go to Settings - Apps & notifications - CARPE Manager - Storage and press both Clear Storage and Clear Cache
  • If it doesn't work even then, please contact customer support


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