No Charging through USB

Modified on Fri, 9 Feb at 2:51 PM

If your CI Pad can charge through pogo pins or M8 connector, but not through USB port, the fuse was burned on the USB port. In that case it connection to a PC through the USB port will not work either (please test before submitting a support ticket). 

This cannot be resolved remotely. Please file support ticket and indicate that you were invited to do so in our FAQs.

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